Boardwalk Resort - Crystal Beach, Bolivar Peninsula (TX) - Deals & Reviews

We loved the location of our stay, with plenty of activities nearby. The room was cozy, but perfect for our family and had everything we needed. The kids especially enjoyed playing in the splash pad and pool. While some minor maintenance issues could be addressed, overall we had a great time staying at this resort. I highly recommend it for families looking for an affordable, fun beach vacation.

This hotel's ideal location just meters from the beach gives guests easy access to the waves and sand. Additionally, some of the rooms offer great views of the ocean. While some past guests had negative comments on the cleanliness, the rooms are spacious and offer many amenities like a convection oven and full sized refrigerator.

The hotel is not well-maintained, with reports of bugs, a dirty swimming pool, and an undependable WiFi.

Stay Away!

My wife and I traveled 260 miles for an anniversary weekend on the coast. We do not just up and leave for some small inconvenience. Corey Morehead (owner) and Josh (manager) were not on site. They were 165 miles away in Lufkin, TX. He has no clue the condition of the room or what occurred that afternoon. Problems we saw: immediately upon entering, we noticed a spider on the floor and a spider on the inside of the balcony door. Tried to open the balcony door to get the spiders out - couldn't open it - bolt was unlocked - top of the door moved but bottom was seriously stuck. The place was unsanitary! Dirt and trash in the dustpan - dirty footprints by the beds - beds not made (website has pictures of made beds- False Advertising) linen (not stacked) haphazardly thrown on the bed (What lodging establishment in the world does not make the bed for its guests?) - family dog on our floor (website strictly states NO PETS). The toilet paper roll had about an eight of a roll left - can't even put out a new roll for your guests? Morehead's problem is a business one - he does not know how to run it. He is dependent upon those he hires. We never saw a manager in the 30-40 minutes while we were onsite. A maintenance man appeared 15 minutes after I began to complain to Josh. If I am an owner and guest service is primary, I have an onsite manager to that person within 5 minutes. We saw only the maintenance man who was unsure of which room to go to - he went to 2 rooms before ours (I waited in the hall). We left because while waiting for some representative, I called my credit card to file a dispute to get a refund. They said we could not stay on the property if we wanted a refund. When it comes down to it: Morehead and his group did not professionally prepare our room for us and no professional representative was there to address our concerns - I had to text and talk to a person 165 miles away! UNPROFESSIONAL!!! How would Morehead know the condition of my room - he wasn't there - and he is depending on the word of people who did not do their job. Why would he offer to knock off the $50 cleaning fee if they claim the room is clean? I have filed a complaint with the BBB and the State Attorney General. In his response to my complaint, Morehead focuses on toiletries and that "I didn't like the room" and basically calls me a liar. My wife and I had no problem with the room itself other than it was not clean and unsanitary. When you shell out $446 dollars, the LEAST one can EXPECT is a clean room - don't you agree? STAY AWAY!!!! You can find properties with owners onsite who care about their patronage. This guy DOES NOT CARE!!!

Convenient location, friendly staff, clean room, amazing amenities, beautiful view, family-friendly, easy beach access, fun activities, great for all ages.

Nothing it was perfect.

We had a great time during Xmas at this hotel. The location close to the beach was awesome, and the pool with a waterfall was a nice touch. The soccer pool court was also a fun activity to do with the family. We enjoyed the comfortable beds and the great balcony that had a beautiful view.

Sadly, there were a few negative aspects of our stay. One of the common areas didn't have a trashcan, which resulted in litter strewn around.

We had an amazing time at this hotel! The location was perfect and right on the beach. We enjoyed the pool, splash pad, and hot tubs, which were all clean and well-maintained. The hotel facilities were great, and we loved using the free kayaks and beach chairs. The staff was friendly and accommodating, making our stay even more enjoyable.

Everything was fantastic.

Complimentary drinks at the lobby and free parking was a plus. The hotel was situated next to a beautiful beach and had easy access to popular tourist sites. The room had a stunning view of the ocean.

The room was in an unacceptable condition. The heater did not work, and there was no smoke detector. The so-called condo was terrible, and the appliances were dirty. The bedding was unkempt and inappropriate for paying customers.